SiteSpect experienced a minor incident on May 18, 2021 affecting Reporting Data, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 18, 2021, 02:55 PM UTC
Starting at approximately 13:55 UTC, SiteSpect Cloud started experiencing a reporting delay. SiteSpect engineers have identified the issue and are actively working on resolving the incident. While reporting data may be delayed, there is no loss of reporting data, nor disruption to Control Panel access, and all testing and optimization campaigns remain active. Please expect an update within the next two hours. Reach out to our SiteSpect Help Desk at [email protected] if you have any questions.
- monitoring May 18, 2021, 03:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 18, 2021, 03:59 PM UTC
This incident has been resolved.