SiteSpect experienced a notice incident on November 2, 2021 affecting Reporting Data, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Reporting Data
Update timeline
- investigating Nov 02, 2021, 08:13 PM UTC
Starting at approximately 12:38 Eastern Time, SiteSpect Cloud started experiencing a reporting delay. SiteSpect engineers have identified the issue and are actively working on resolving the incident. While reporting data may be delayed, there is no loss of reporting data, nor disruption to Control Panel access, and all testing and optimization campaigns remain active. Please reach out to our SiteSpect Help Desk at [email protected] if you have any questions.
- monitoring Nov 02, 2021, 09:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 02, 2021, 09:49 PM UTC
This incident has been resolved.