SiteSpect experienced a minor incident on May 4, 2018 affecting Reporting Data, lasting 1d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 04, 2018, 05:06 PM UTC
SiteSpect's Admin1 cloud environment is experiencing a reporting delay. We are approximately 3 hours behind at this time. Our engineers have identified the issue and have taken measures to address it. We are monitoring it closely and will post updates here. All testing and optimization campaigns continue to run normally, and there is no disruption to traffic or Control Panel functionality. Please contact SiteSpect Help Desk at [email protected] if you have any further questions.
- identified May 04, 2018, 06:52 PM UTC
SiteSpect's Admin1 cloud environment is still experiencing a delay in data availability to our analytics engine. There is no disruption to the Control Panel or to end-user traffic and all testing and optimization campaigns continue to run normally. We will continue to post status updates periodically.
- monitoring May 04, 2018, 09:59 PM UTC
The data available to our analytics engine continues to get processed. We expect the delay to be caught up in the next 12 hours.
- resolved May 06, 2018, 11:55 AM UTC
The data delay on SiteSpect Admin1 Cloud environment has been resolved.