SiteSpect incident
Traffic automatically rerouted from LON POP for 5 minutes
SiteSpect experienced a notice incident on May 1, 2019 affecting LON I - London, United Kingdom, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 01, 2019, 09:03 PM UTC
Between 20:30 UTC and 20:35 UTC, LON I POP experienced degraded performance. Our engineers are actively investigating this issue. Site traffic has been automatically routed away to the most optimal POP. Typically site visitor’s browsers react to this change within 1 to 30 seconds. During this time period, end users may have experienced extended page load times. We will post an update once we have more information. Reach out to our SiteSpect Help Desk at [email protected] if you have any questions.
- monitoring May 02, 2019, 03:22 PM UTC
SiteSpect engineers understand the root cause and are confident that it will not re-occur. We continue to actively monitor the LON I POP.
- monitoring May 02, 2019, 08:57 PM UTC
We are continuing to monitor for any further issues.
- resolved May 02, 2019, 09:06 PM UTC
This incident has been resolved.