SiteSpect experienced a notice incident on June 3, 2019 affecting Control Panel, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Control Panel
Update timeline
- investigating Jun 03, 2019, 01:36 PM UTC
We are currently experiencing issues with log visualization feature in the Control Panel, which is affecting the display of certain graphs and visualizations. This has no impact on customer traffic, campaigns or campaign data. The issue has been escalated and our vendor is actively working on it. We will update this page when the situation is fixed and logs visualization is once again available. Please contact SiteSpect Help Desk at [email protected] if you have any questions.
- investigating Jun 03, 2019, 01:48 PM UTC
We are continuing to investigate this issue.
- resolved Jun 03, 2019, 02:51 PM UTC
Log visualizations are now working correctly.