SiteSpect experienced a notice incident on August 6, 2019 affecting Forte Cloud, lasting 6h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Forte Cloud
Update timeline
- investigating Aug 06, 2019, 04:15 PM UTC
SiteSpect has detected an issue with traffic routing and global loadbalancing. End users who were in an active campaign may have temporarily observed additional latency or experienced an error page. SiteSpect engineers are actively investigating. Please contact SiteSpect Help Desk at [email protected] if you have any questions.
- investigating Aug 06, 2019, 04:24 PM UTC
Traffic routing and global loadbalancing appear to have stabilized. SiteSpect engineers continue to monitor infrastructure and end-user traffic.
- monitoring Aug 06, 2019, 04:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 06, 2019, 10:43 PM UTC
This incident has been resolved.