Sirv incident

Elevated rate of 415 errors

Minor Resolved View vendor source →

Sirv experienced a minor incident on December 5, 2023 affecting Current status by service (Sirv primary datacenter), lasting 15d 19h. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2023, 03:03 PM UTC
Resolved
Dec 21, 2023, 10:05 AM UTC
Duration
15d 19h
Detected by Pingoru
Dec 05, 2023, 03:03 PM UTC

Affected components

Current status by service (Sirv primary datacenter)

Update timeline

  1. investigating Dec 05, 2023, 03:03 PM UTC

    An elevated level of 415 errors is occurring on the CDN. Our engineers are investigating the cause.

  2. resolved Dec 21, 2023, 10:05 AM UTC

    More than 99% of the remaining truncated files have also now been restored. Any impacted user has been provided with an exact list of files that were impacted. There is no residual impact remaining from this issue. Classified as severity level 1: Critical impact.