Singa incident

Some of our customers are experiencing technical issues. Our team is working hard to resolve this issue quickly. We’re truly sorry if this has interrupted your karaoke in any way. Thank you for your patience and we’ll keep updating you on the progress.

Minor Resolved View vendor source →

Singa experienced a minor incident on June 30, 2022 affecting API and Web, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2022, 03:51 PM UTC
Resolved
Jun 30, 2022, 05:30 PM UTC
Duration
1h 39m
Detected by Pingoru
Jun 30, 2022, 03:51 PM UTC

Affected components

APIWeb

Update timeline

  1. investigating Jun 30, 2022, 04:08 PM UTC

    Some of our customers are experiencing technical issues. Our team is working hard to resolve this issue quickly. We’re truly sorry if this has interrupted your karaoke in any way. Thank you for your patience and we’ll keep updating you on the progress.

  2. monitoring Jun 30, 2022, 04:53 PM UTC

    We have found the possible issue and multiple actions have been already taken. Some of our customers are experiencing technical issues. Our team is working hard to resolve this issue quickly. We’re truly sorry if this has interrupted your karaoke in any way. Thank you for your patience and we’ll keep updating you on the progress.

  3. resolved Jun 30, 2022, 05:30 PM UTC

    Issue resolved. A technical explanation will be added here soon.