Sine experienced a notice incident on March 14, 2019 affecting Sine API and Sine Core, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Sine APISine Core
Update timeline
- investigating Mar 14, 2019, 10:52 PM UTC
We are currently investigating an issue with password reset links, that causes the user's browser to refresh on use. This prevents users from resetting their Sine password.
- identified Mar 14, 2019, 11:42 PM UTC
We have identified the issue and are working towards a fix
- resolved Mar 15, 2019, 02:25 AM UTC
Password reset is now functional for all devices and browsers