Sine incident

Email delivery interruption

Notice Resolved View vendor source →

Sine experienced a notice incident on April 18, 2019, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2019, 04:45 AM UTC
Resolved
Apr 18, 2019, 05:34 AM UTC
Duration
49m
Detected by Pingoru
Apr 18, 2019, 04:45 AM UTC

Update timeline

  1. investigating Apr 18, 2019, 04:45 AM UTC

    Our email gateway provider is currently experiencing an interruption. Email notifications may be delayed or fail to be delivered during this time.

  2. monitoring Apr 18, 2019, 05:05 AM UTC

    A mitigation has been deployed and we are seeing emails return to normal

  3. resolved Apr 18, 2019, 05:34 AM UTC

    Our email gateway has returned to normal. Between 00:47 - 05:11 UTC some emails may have failed to be delivered.