Sine incident

CDN networking issues

Major Resolved View vendor source →

Sine experienced a major incident on June 24, 2019 affecting Sine API and Sine Core, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2019, 11:09 AM UTC
Resolved
Jun 24, 2019, 01:10 PM UTC
Duration
2h 1m
Detected by Pingoru
Jun 24, 2019, 11:09 AM UTC

Affected components

Sine APISine Core

Update timeline

  1. identified Jun 24, 2019, 11:09 AM UTC

    Our CDN is currently experiencing network issues. Our provider is working to mitigate users in the impacted regions. During this time some users will not be able to access our API or dashboard. We will keep you updated.

  2. monitoring Jun 24, 2019, 11:43 AM UTC

    We have deployed temporary mitigations to bring our API and dashboard back online. We are seeing throughput return to normal and will keep you updated.

  3. monitoring Jun 24, 2019, 12:12 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 24, 2019, 01:10 PM UTC

    The route leak impacting many internet services has now been resolved.