Sine incident

CDN networking issues

Major Resolved View vendor source →

Sine experienced a major incident on July 2, 2019 affecting Sine API, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2019, 01:55 PM UTC
Resolved
Jul 02, 2019, 03:14 PM UTC
Duration
1h 18m
Detected by Pingoru
Jul 02, 2019, 01:55 PM UTC

Affected components

Sine API

Update timeline

  1. identified Jul 02, 2019, 01:55 PM UTC

    Our CDN is currently experiencing network issues. Our provider is working to mitigate users in the impacted regions. During this time some users will not be able to access our API or dashboard. We will keep you updated.

  2. monitoring Jul 02, 2019, 02:17 PM UTC

    Our CDN has implemented a fix and we are seeing traffic levels return to normal. We will continue to monitor.

  3. resolved Jul 02, 2019, 03:14 PM UTC

    This incident has been resolved.