Sine incident

Background jobs failling

Major Resolved View vendor source →

Sine experienced a major incident on March 2, 2023 affecting Sine API, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2023, 12:45 AM UTC
Resolved
Mar 02, 2023, 01:11 AM UTC
Duration
26m
Detected by Pingoru
Mar 02, 2023, 12:45 AM UTC

Affected components

Sine API

Update timeline

  1. investigating Mar 02, 2023, 12:45 AM UTC

    We are aware of an issue preventing our job processing system from running. We are currently investigating and will provide updates shortly. Notifications, auto pass expiry, batch updates are affected at this time.

  2. monitoring Mar 02, 2023, 01:07 AM UTC

    A fix as been applied and we are monitoring results

  3. resolved Mar 02, 2023, 01:11 AM UTC

    This incident has been resolved.