Sine incident

Some iPad check-ins requiring email or mobile when both should be optional

Notice Resolved View vendor source →

Sine experienced a notice incident on October 2, 2024 affecting SinePoint iPad App (iOS), lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2024, 03:16 AM UTC
Resolved
Oct 03, 2024, 07:28 AM UTC
Duration
1d 4h
Detected by Pingoru
Oct 02, 2024, 03:16 AM UTC

Affected components

SinePoint iPad App (iOS)

Update timeline

  1. identified Oct 02, 2024, 03:16 AM UTC

    When a site requires neither email nor mobile upon check-in, Sine Point Pro (iPad app) currently enforces at least one to be specified. The issue has been identified and a fix is in progress.

  2. monitoring Oct 03, 2024, 01:33 AM UTC

    A new version of SinePoint Pro (iPad app) has been released. Please update to the latest version. We will continue to monitor for any further issues.

  3. resolved Oct 03, 2024, 07:28 AM UTC

    This incident has been resolved.