Simplr incident

Salesforce Chat went offline

Minor Resolved View vendor source →

Simplr experienced a minor incident on March 3, 2022, lasting 20h. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2022, 11:00 AM UTC
Resolved
Mar 04, 2022, 07:00 AM UTC
Duration
20h
Detected by Pingoru
Mar 03, 2022, 11:00 AM UTC

Update timeline

  1. resolved Feb 23, 2023, 07:15 PM UTC

    Salesforce chat went offline. Only 1 partner was impacted. Team was able to bring it back online after investigation

  2. postmortem Feb 23, 2023, 07:16 PM UTC

    Team was able to bring it back online after server recycle.