Simplr incident

Email queue was backed up due to a mass ticket event

Major Resolved View vendor source →

Simplr experienced a major incident on February 23, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2023, 07:45 PM UTC
Resolved
Aug 03, 2022, 04:00 AM UTC
Duration
Detected by Pingoru
Feb 23, 2023, 07:45 PM UTC

Update timeline

  1. resolved Feb 23, 2023, 07:45 PM UTC

    Email queue was backed up due to mass ticket event external to Simplr. Impacted limited partners. Added processing time due to delays. Service was fully restored after 10 hours.