SimpliGov incident

Slowness reported on SimpliGov Portal and Authentication - 02/21/2024

Minor Resolved View vendor source →

SimpliGov experienced a minor incident on February 21, 2024 affecting SimpliGov Production, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2024, 07:22 PM UTC
Resolved
Feb 21, 2024, 07:45 PM UTC
Duration
22m
Detected by Pingoru
Feb 21, 2024, 07:22 PM UTC

Affected components

SimpliGov Production

Update timeline

  1. investigating Feb 21, 2024, 07:22 PM UTC

    We are currently investigating reports of slowness on the SimpliGov Portal and Authentication applications. SimpliGov IT will provide updates as they become available

  2. investigating Feb 21, 2024, 07:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 21, 2024, 07:45 PM UTC

    The issue has been resolved. Traffic for affected customers has been rerouted to alternate endpoints

  4. resolved Feb 21, 2024, 07:45 PM UTC

    This incident has been resolved.