SimpleVoIP incident

Call Completion

Notice Resolved View vendor source →

SimpleVoIP experienced a notice incident on May 28, 2024 affecting Core Voice Services, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2024, 04:21 PM UTC
Resolved
May 28, 2024, 06:38 PM UTC
Duration
2h 17m
Detected by Pingoru
May 28, 2024, 04:21 PM UTC

Affected components

Core Voice Services

Update timeline

  1. investigating May 28, 2024, 04:21 PM UTC

    We are investigating reports of some calls not completing on our system. We will provide updates as soon as we have identified the cause and impact of this event.

  2. monitoring May 28, 2024, 04:39 PM UTC

    We see indication that the issue with some calls not completing has been resolved. We are continuing to monitor for stability.

  3. resolved May 28, 2024, 06:38 PM UTC

    Our continual monitoring has concluded that the issue is resolved.