SimpleBackups Outage History

This incident has been resolved.

Type: Incident Duration: 3 hours and 7 minutes Affected Components: File Backups, Database Backups, Backup Rotation, Server Snapshots, Cloud Storage Replication Aug 3, 14:10:00 GMT+0 - Investigating - We're investigating reports of delayed processing for some scheduled backups. Other backup types are unaffected. Aug 3, 16:46:41 GMT+0 - Identified - We are continuing to work on a fix for this incident. Aug 3, 17:16:41 GMT+0 - Monitoring - A fix has been applied. Affected backups are processing normally we're monitoring to confirm full recovery. Aug 3, 17:16:42 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 6 hours and 41 minutes Affected Components: File Backups, Database Backups, Server Snapshots, Cloud Storage Replication Aug 1, 04:14:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Aug 1, 02:03:00 GMT+0 - Investigating - We're investigating reports of delayed or failed backup and snapshot jobs affecting a subset of accounts during this morning's scheduled processing window. Some jobs may show as failed and could require a manual re-run Aug 1, 07:44:00 GMT+0 - Monitoring - We're continuing to monitor remaining jobs and are making infrastructure improvement. Aug 1, 08:44:00 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 2 days and 32 minutes Affected Components: Database Backups Jul 4, 13:30:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 6, 14:01:31 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 3 days, 15 hours and 49 minutes Affected Components: File Backups, Database Backups, Backup Rotation, Server Snapshots, Cloud Storage Replication Jun 19, 16:00:00 GMT+0 - Resolved - We're investigating connectivity issues on a subset of our backup workers. Some backups may fail or report a failing status while this is ongoing. The scope is limited and most backups are unaffected. Our team is actively monitoring and applying a fix. We'll post an update as soon as we have one.

Type: Incident Duration: 1 day, 2 hours and 15 minutes Affected Components: API May 7, 19:00:00 GMT+0 - Investigating - We are currently investigating this incident. May 7, 21:15:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 8, 21:15:00 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 1 hour and 9 minutes Affected Components: API, App Dashboard Apr 20, 12:10:00 GMT+0 - Resolved - This incident has been resolved. Apr 20, 11:00:59 GMT+0 - Investigating - We are currently investigating this incident.

Type: Incident Duration: 1 hour and 3 minutes Affected Components: Website, , App Dashboard, Server Snapshots, UI → Jan 19, 11:13:37 GMT+0 - Resolved - This incident has been resolved. Jan 19, 10:10:56 GMT+0 - Investigating - We are currently investigating this incident. Jan 19, 11:13:36 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.

Type: Incident Duration: 4 hours and 40 minutes Affected Components: Website, API, App Dashboard Dec 14, 09:36:46 GMT+0 - Investigating - We are currently investigating this incident. Dec 14, 10:59:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 14, 11:17:06 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 14, 14:17:00 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 12 hours and 30 minutes Affected Components: API, App Dashboard Oct 30, 23:06:00 GMT+0 - Resolved - This incident has been resolved. Oct 30, 22:36:00 GMT+0 - Investigating - We are currently investigating this incident.

Type: Incident Duration: 2 hours and 58 minutes Affected Components: File Backups, API, Backup Rotation, App Dashboard, , , Server Snapshots, Database Backups, Cloud Storage Replication, Scheduled Jobs → Integrations → Oct 20, 08:06:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 20, 09:15:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 20, 11:04:09 GMT+0 - Resolved - This incident has been resolved.