Some MySQL backups are failing reporting "Access denied"
Timeline · 2 updates
- investigating Jul 04, 2026, 01:30 PM UTC
We are currently investigating this incident.
- resolved Jul 06, 2026, 02:01 PM UTC
This incident has been resolved.
SimpleBackups had 12 outages in the last 2 years totaling 48h 31m of downtime — averaging 0.5 incidents per month.
There were 12 SimpleBackups outages since July 8, 2024 totaling 48h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this incident.
This incident has been resolved.
Type: Incident Duration: 3 days, 15 hours and 49 minutes Affected Components: File Backups, Database Backups, Backup Rotation, Server Snapshots, Cloud Storage Replication Jun 19, 16:00:00 GMT+0 - Resolved - We're investigating connectivity issues on a subset of our backup workers. Some backups may fail or report a failing status while this is ongoing. The scope is limited and most backups are unaffected. Our team is actively monitoring and applying a fix. We'll post an update as soon as we have one.
Type: Incident Duration: 1 day, 2 hours and 15 minutes Affected Components: API May 7, 19:00:00 GMT+0 - Investigating - We are currently investigating this incident. May 7, 21:15:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 8, 21:15:00 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 1 hour and 9 minutes Affected Components: API, App Dashboard Apr 20, 12:10:00 GMT+0 - Resolved - This incident has been resolved. Apr 20, 11:00:59 GMT+0 - Investigating - We are currently investigating this incident.
Type: Incident Duration: 1 hour and 3 minutes Affected Components: Website, , App Dashboard, Server Snapshots, UI → Jan 19, 11:13:37 GMT+0 - Resolved - This incident has been resolved. Jan 19, 10:10:56 GMT+0 - Investigating - We are currently investigating this incident. Jan 19, 11:13:36 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.
Type: Incident Duration: 4 hours and 40 minutes Affected Components: Website, API, App Dashboard Dec 14, 09:36:46 GMT+0 - Investigating - We are currently investigating this incident. Dec 14, 10:59:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 14, 11:17:06 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 14, 14:17:00 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 12 hours and 30 minutes Affected Components: API, App Dashboard Oct 30, 23:06:00 GMT+0 - Resolved - This incident has been resolved. Oct 30, 22:36:00 GMT+0 - Investigating - We are currently investigating this incident.
Type: Incident Duration: 2 hours and 58 minutes Affected Components: File Backups, API, Backup Rotation, App Dashboard, , , Server Snapshots, Database Backups, Cloud Storage Replication, Scheduled Jobs → Integrations → Oct 20, 08:06:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 20, 09:15:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 20, 11:04:09 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 3 days, 12 hours and 4 minutes Affected Components: Cloudflare Pages Aug 7, 19:14:03 GMT+0 - Identified - We are continuing to work on a fix for this incident. Aug 7, 19:10:09 GMT+0 - Investigating - We are currently investigating this incident. Aug 11, 07:14:00 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 1 day, 3 hours and 22 minutes Affected Components: Server Snapshots Jun 30, 12:58:32 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jun 30, 16:21:41 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 1, 16:21:00 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 7 days, 1 hour and 59 minutes Affected Components: Cloudflare Pages Jan 4, 08:27:53 GMT+0 - Investigating - We are currently investigating this incident. Jan 11, 10:27:00 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Affected Components: Backup Rotation Jul 8, 22:00:00 GMT+0 - Identified - We are currently investigating this incident and pausing the rotation process until resolved. Jul 8, 22:00:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 8, 22:00:00 GMT+0 - Resolved - This incident has been resolved.