Simile incident

Visualizations are not loading for some users

Minor Resolved View vendor source →

Simile experienced a minor incident on August 31, 2026 affecting App, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 05:56 PM UTC
Resolved
Aug 31, 2026, 07:32 PM UTC
Duration
1h 35m
Detected by Pingoru
Aug 31, 2026, 05:56 PM UTC

Affected components

App

Update timeline

  1. identified Aug 31, 2026, 05:56 PM UTC

    Status: Identified Visualizations created by the research agent are not loading for some users. We have identified the root cause of the issue and a fix is in progress. Affected components App (Degraded performance)

  2. monitoring Aug 31, 2026, 06:42 PM UTC

    Status: Monitoring We have implemented a fix for the root cause of the issue and are monitoring to ensure it fully solves the problem. Affected components App (Degraded performance)

  3. resolved Aug 31, 2026, 07:32 PM UTC

    Status: Resolved The issue is resolved. Affected components App (Operational)