Sila Outage History

Sila is up right now

Sila had 4 outages in the last 2 years totaling 13h 41m of downtime — averaging 0.2 incidents per month.

There were 4 Sila outages since July 19, 2024 totaling 13h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.silamoney.com

Major December 22, 2025

Customer Console Not Available

Detected by Pingoru
Dec 22, 2025, 11:36 PM UTC
Resolved
Dec 23, 2025, 02:35 AM UTC
Duration
2h 59m
Affected: Developer Console
Timeline · 4 updates
  1. investigating Dec 22, 2025, 11:36 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 23, 2025, 02:34 AM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 23, 2025, 02:35 AM UTC

    We are continuing to investigate this issue.

  4. resolved Dec 23, 2025, 02:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 13, 2025

Card Transacion processing is delayed in Prod

Detected by Pingoru
May 13, 2025, 06:23 PM UTC
Resolved
May 14, 2025, 03:00 AM UTC
Duration
8h 36m
Affected: Production API
Timeline · 2 updates
  1. investigating May 13, 2025, 06:23 PM UTC

    There is Card Transactions processing delay in Prod, we are currently investigating the issue.

  2. resolved May 14, 2025, 01:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 20, 2024

Partial Outage in the Sandbox Environment

Detected by Pingoru
Sep 20, 2024, 04:52 PM UTC
Resolved
Sep 20, 2024, 06:57 PM UTC
Duration
2h 5m
Affected: Sandbox API
Timeline · 2 updates
  1. investigating Sep 20, 2024, 04:52 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 20, 2024, 06:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 19, 2024

Evolve Service Outage

Detected by Pingoru
Jul 19, 2024, 04:58 AM UTC
Resolved
Jul 19, 2024, 04:48 AM UTC
Duration
Affected: Production API
Timeline · 2 updates
  1. identified Jul 18, 2024, 11:02 PM UTC

    At 3:48 PM Thursday, July 18, Evolve reports that Microsoft is experiencing a global outage that impacts Evolve's Products. This outage impacts API and SFTP data interfaces, where data is received or distributed between Evolve and clients. Evolve is actively monitoring this incident and will provide updates as more information is made available.

  2. resolved Jul 19, 2024, 01:35 PM UTC

    This incident has been resolved.

Read the full incident report →