Sila incident

Sandbox Issues

Major Resolved View vendor source →

Sila experienced a major incident on February 17, 2021 affecting Sandbox API and Developer Console, lasting 6h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2021, 03:17 PM UTC
Resolved
Feb 17, 2021, 09:45 PM UTC
Duration
6h 27m
Detected by Pingoru
Feb 17, 2021, 03:17 PM UTC

Affected components

Sandbox APIDeveloper Console

Update timeline

  1. investigating Feb 17, 2021, 03:17 PM UTC

    Our Sandbox is unavailable after a period of degraded performance. We are currently investigating the issue.

  2. monitoring Feb 17, 2021, 05:00 PM UTC

    Services have been restored. We are continuing to monitor the situation while investigating the cause of the incident.

  3. resolved Feb 17, 2021, 09:45 PM UTC

    The incident has been resolved.