Sila incident

KYC Performance degraded on Production

Minor Resolved View vendor source →

Sila experienced a minor incident on March 18, 2021 affecting Production API, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2021, 11:39 PM UTC
Resolved
Mar 19, 2021, 12:15 AM UTC
Duration
35m
Detected by Pingoru
Mar 18, 2021, 11:39 PM UTC

Affected components

Production API

Update timeline

  1. investigating Mar 18, 2021, 11:39 PM UTC

    We are moving some ethereum around from our Betalist authorized address which will cause some delay in KYC on Production

  2. resolved Mar 19, 2021, 12:15 AM UTC

    KYC should be operational now on Production.