Sila incident

Sandbox Transaction Processing Delay

Minor Resolved View vendor source →

Sila experienced a minor incident on May 24, 2022 affecting Sandbox API, lasting 13d 1h. The incident has been resolved; the full update timeline is below.

Started
May 24, 2022, 10:01 PM UTC
Resolved
Jun 06, 2022, 11:18 PM UTC
Duration
13d 1h
Detected by Pingoru
May 24, 2022, 10:01 PM UTC

Affected components

Sandbox API

Update timeline

  1. identified May 24, 2022, 10:01 PM UTC

    Processing of transactions in the sandbox is unusually slow due to an unusual volume of items to be processed. Expect for transaction requests in the sandbox to be delayed for upwards of 4 hours while our queues drain. We will update when processing returns to normal.

  2. resolved Jun 06, 2022, 11:18 PM UTC

    This incident has been resolved. All transactions are processing normal