Sila incident

Sandbox Maintenance

Minor Resolved View vendor source →

Sila experienced a minor incident on June 16, 2022 affecting Sandbox API, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2022, 11:32 PM UTC
Resolved
Jun 17, 2022, 02:05 AM UTC
Duration
2h 32m
Detected by Pingoru
Jun 16, 2022, 11:32 PM UTC

Affected components

Sandbox API

Update timeline

  1. monitoring Jun 16, 2022, 11:32 PM UTC

    [Sandbox Maintenance window 5pm-8pm PDT on 6/16/2022] Note: This will not impact our Production environment in any way. We are performing maintenance on our Sandbox environment to correct a bug introduced during a recent system upgrade. During this time, the Sandbox API interaction will continue to perform as normal, with the following exceptions: - Transactions in Sandbox will be delayed until after the maintenance has been completed. - KYC verifications in Sandbox will be delayed until after the maintenance has been completed. Wallet balances that were impacted by this bug will be correct after the maintenance has been completed.

  2. resolved Jun 17, 2022, 02:05 AM UTC

    The maintenance has been completed. Sandbox is back to business as usual. Thank you for your patience.