Sila incident

Processing delay in Transactions and KYC requests

Minor Resolved View vendor source →

Sila experienced a minor incident on July 24, 2023 affecting Production API, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2023, 08:48 PM UTC
Resolved
Jul 24, 2023, 09:31 PM UTC
Duration
43m
Detected by Pingoru
Jul 24, 2023, 08:48 PM UTC

Affected components

Production API

Update timeline

  1. identified Jul 24, 2023, 08:48 PM UTC

    There will be processing delay in prod KYC requests and transactions

  2. resolved Jul 24, 2023, 09:31 PM UTC

    This incident has been resolved, all operations on prod performed normally