Sila experienced a major incident on April 23, 2024 affecting Production API, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Production API
Update timeline
- identified Apr 23, 2024, 09:53 PM UTC
Shortly after 3 pm Central Time today (04.23.2024) , Evolve lost internet connection from the Evolve Network. Evolve anticipates this to be a recurrence of yesterday's incident (04.22.2024). Impact: Same Day ACH originated files processed successfully within the Same Day window. Evolve is working toward a timely solution to avoid impacts to later delivery windows.
- resolved Apr 23, 2024, 10:46 PM UTC
As of 5:30 CT, Evolve's internet service has been restored. Evolve will continue to monitor the incident to ensure all operations are functional.