Sila experienced a major incident on June 11, 2024 affecting Production API, lasting 23h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Production API
Update timeline
- investigating Jun 11, 2024, 03:40 PM UTC
As of 8:24 am PT today, June 11, Evolve is investigating a network connectivity issue that is impacting essential Evolve services. Evolve has recently discovered impacts to data extract delivery and are investigating further. Evolve is actively working on a resolution to restore normal operations as soon as possible.
- monitoring Jun 11, 2024, 04:00 PM UTC
Evolve reports that as of 9:45 am, systems are operating as expected. Evolve will continue to monitor the situation and communicate updates as necessary.
- resolved Jun 12, 2024, 03:36 PM UTC
As of 8:25 am June 12, Evolve has determined this incident has been resolved.