Sila experienced a minor incident on June 12, 2024 affecting Production API, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Production API
Update timeline
- investigating Jun 12, 2024, 04:35 PM UTC
Alloy has reported they are seeing intermittent latency and unavailability for their API. They have identified the source of poor performance. Please be aware this could impact performance of KYC checks.
- resolved Jun 12, 2024, 04:50 PM UTC
This incident is now resolved. The API was unavailable for a total of 8 minutes between 10:56-10:58ET and 11:05-11:10ET.