Sila incident

Card Transacion processing is delayed in Prod

Minor Resolved View vendor source →

Sila experienced a minor incident on May 13, 2025 affecting Production API, lasting 8h 36m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 06:23 PM UTC
Resolved
May 14, 2025, 03:00 AM UTC
Duration
8h 36m
Detected by Pingoru
May 13, 2025, 06:23 PM UTC

Affected components

Production API

Update timeline

  1. investigating May 13, 2025, 06:23 PM UTC

    There is Card Transactions processing delay in Prod, we are currently investigating the issue.

  2. resolved May 14, 2025, 01:45 PM UTC

    This incident has been resolved.