Sila experienced a major incident on July 18, 2024 affecting Production API, lasting 5h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Production API
Update timeline
- identified Jul 18, 2024, 11:02 PM UTC
At 3:48 PM Thursday, July 18, Evolve reports that Microsoft is experiencing a global outage that impacts Evolve's Products. This outage impacts API and SFTP data interfaces, where data is received or distributed between Evolve and clients. Evolve is actively monitoring this incident and will provide updates as more information is made available.
- resolved Jul 19, 2024, 01:35 PM UTC
This incident has been resolved.