SigOpt incident

Observation Create calls failing

Minor Resolved View vendor source →

SigOpt experienced a minor incident on June 1, 2018 affecting API, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2018, 06:08 PM UTC
Resolved
Jun 01, 2018, 07:02 PM UTC
Duration
54m
Detected by Pingoru
Jun 01, 2018, 06:08 PM UTC

Affected components

API

Update timeline

  1. investigating Jun 01, 2018, 06:08 PM UTC

    Some/all Observation Create calls failed between 10:46am and 10:53am (PST).

  2. monitoring Jun 01, 2018, 06:10 PM UTC

    The problem has been resolved (Observation create calls succeed). Investigating the scope of the impact.

  3. resolved Jun 01, 2018, 07:02 PM UTC

    Limited impact: only some observation create calls were affected, and no data was lost.