SignRequest incident

List of signers missing in API response

Minor Resolved View vendor source →

SignRequest experienced a minor incident on February 26, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2020, 03:00 PM UTC
Resolved
Feb 26, 2020, 03:00 PM UTC
Duration
—
Detected by Pingoru
Feb 26, 2020, 03:00 PM UTC

Update timeline

  1. resolved Feb 27, 2020, 10:06 AM UTC

    Documents retrieved from the API were returned without the signer list. We've rolled back the change which caused this behavior and we will investigate what caused this problem.