SignRequest incident

Redirect to 404 after signing a document in the dutch language interface

Major Resolved View vendor source →

SignRequest experienced a major incident on January 14, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2021, 02:25 PM UTC
Resolved
Jan 14, 2021, 02:25 PM UTC
Duration
—
Detected by Pingoru
Jan 14, 2021, 02:25 PM UTC

Update timeline

  1. resolved Jan 19, 2021, 02:26 PM UTC

    After a user signs a document using the dutch language interface, we show this page by default https://signrequest.com/nl/landing/bevestiging-getekend. Between Jan 7th and Jan 14th, the default page: https://signrequest.com/nl/landing/bevestiging-getekend was not accessible. Our default page is not used for team documents where "Landing page" is set as a team setting.