SignRequest incident

System impaired

Critical Resolved View vendor source →

SignRequest experienced a critical incident on May 6, 2021 affecting API and Web app and 1 more component, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2021, 02:01 PM UTC
Resolved
May 06, 2021, 05:34 PM UTC
Duration
3h 33m
Detected by Pingoru
May 06, 2021, 02:01 PM UTC

Affected components

APIWeb appWorkers

Update timeline

  1. investigating May 06, 2021, 02:01 PM UTC

    We are currently investigating this issue.

  2. resolved May 06, 2021, 05:34 PM UTC

    This incident has been resolved.