SignRequest incident

SignRequest affected by AWS downtime

Major Resolved View vendor source →

SignRequest experienced a major incident on December 15, 2021 affecting API and Web app and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 04:02 PM UTC
Resolved
Dec 15, 2021, 05:34 PM UTC
Duration
1h 31m
Detected by Pingoru
Dec 15, 2021, 04:02 PM UTC

Affected components

APIWeb appWorkers

Update timeline

  1. investigating Dec 15, 2021, 04:02 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 15, 2021, 04:22 PM UTC

    AWS connectivity is coming back

  3. resolved Dec 15, 2021, 05:34 PM UTC

    This incident has been resolved.