SignRequest incident

Conversion Issues

Minor Resolved View vendor source →

SignRequest experienced a minor incident on October 23, 2024 affecting API and Web app, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2024, 04:15 PM UTC
Resolved
Oct 23, 2024, 07:45 PM UTC
Duration
3h 29m
Detected by Pingoru
Oct 23, 2024, 04:15 PM UTC

Affected components

APIWeb app

Update timeline

  1. investigating Oct 23, 2024, 04:15 PM UTC

    We are currently investigating this issue.

  2. identified Oct 23, 2024, 05:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 23, 2024, 07:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 23, 2024, 07:45 PM UTC

    This incident has been resolved.