SignRequest incident

Delayed document processing

Minor Resolved View vendor source →

SignRequest experienced a minor incident on October 28, 2024 affecting API and Web app, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2024, 07:14 PM UTC
Resolved
Oct 28, 2024, 08:56 PM UTC
Duration
1h 42m
Detected by Pingoru
Oct 28, 2024, 07:14 PM UTC

Affected components

APIWeb app

Update timeline

  1. investigating Oct 28, 2024, 07:14 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 28, 2024, 08:56 PM UTC

    This incident has been resolved.