SignRequest incident

Performance Issues

Minor Resolved View vendor source →

SignRequest experienced a minor incident on November 12, 2024 affecting API and Web app and 1 more component, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2024, 03:37 PM UTC
Resolved
Nov 12, 2024, 07:21 PM UTC
Duration
3h 43m
Detected by Pingoru
Nov 12, 2024, 03:37 PM UTC

Affected components

APIWeb appWorkers

Update timeline

  1. investigating Nov 12, 2024, 03:37 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 12, 2024, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 12, 2024, 07:21 PM UTC

    This incident has been resolved.