SignRequest incident

Temporary less performance

Notice Resolved View vendor source →

SignRequest experienced a notice incident on June 27, 2019 affecting API and Web app and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2019, 10:09 AM UTC
Resolved
Jun 27, 2019, 10:09 AM UTC
Duration
Detected by Pingoru
Jun 27, 2019, 10:09 AM UTC

Affected components

APIWeb appWorkersAWS cloudFrontAWS ec2-eu-west-1AWS ec2-eu-central-1AWS s3-eu-west-1AWS route53AWS elasticache-eu-west-1AWS elasticache-eu-central-1

Update timeline

  1. resolved Jun 27, 2019, 10:09 AM UTC

    For a period of 5 minutes we experienced performance issues with our database. All systems are performing as expected again.