SignRequest incident

SalesForce integration

Minor Resolved View vendor source →

SignRequest experienced a minor incident on August 17, 2020 affecting Web app, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2020, 06:45 PM UTC
Resolved
Aug 17, 2020, 06:47 PM UTC
Duration
2m
Detected by Pingoru
Aug 17, 2020, 06:45 PM UTC

Affected components

Web app

Update timeline

  1. investigating Aug 17, 2020, 06:08 PM UTC

    We are currently investigating an issue with our SalesForce integration, which prevents (some) users from using the SignRequest service.

  2. investigating Aug 17, 2020, 06:45 PM UTC

    The issues that prevented users to send documents using the Salesforce integration are now solved.

  3. resolved Aug 17, 2020, 06:47 PM UTC

    This incident has been resolved.