SignRequest incident

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Notice Resolved View vendor source →

SignRequest experienced a notice incident on October 22, 2019, lasting 9h 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2019, 03:00 PM UTC
Resolved
Oct 23, 2019, 12:16 AM UTC
Duration
9h 16m
Detected by Pingoru
Oct 22, 2019, 03:00 PM UTC

Update timeline

  1. resolved Oct 23, 2019, 08:52 AM UTC

    Between 10:30 AM and 6:30 PM PDT, our upstream provider AWS experienced intermittent errors with resolution of some AWS DNS names. Beginning at 5:16 PM, a very small number of specific DNS names experienced a higher error rate. Our documents s3 domain was one of them. These issues have been resolved.