Signifyd had 3 outages in the last 2 years — averaging 0.1 incidents per month.
There were 3 Signifyd outages since October 14, 2025. Each is summarised below — incident details, duration, and resolution information.
Signifyd experienced an intermittent "API Server Errors" when orders/login requests were being sent to Signifyd. Our engineering team is investigating the root cause and putting safeguards in place to prevent a recurrence. We know API reliability is critical to your operations, and apologize for the disruption.
All submitted orders are now being processed successfully and queued for a decision, but you may notice a delay in responses while we are processing the orders backlog. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users can successfully log into the Signifyd Console and view processed orders. - Orders Sent: Sent order are being received and queued for processing. - Order Review: Submitted orders are successfully processed for review. - Order Retrieval: Order status information is available via API on all processed orders. - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. - Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.