Signifyd incident

Webhook Processing Delays All Clear

Notice Resolved View vendor source →

Signifyd experienced a notice incident on September 10, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 05:40 PM UTC
Resolved
Sep 09, 2024, 05:00 PM UTC
Duration
Detected by Pingoru
Sep 10, 2024, 05:40 PM UTC

Update timeline

  1. resolved Sep 10, 2024, 05:40 PM UTC

    All webhooks are being processed. You may have noticed a delay in responses on 9th Sept while we processed the order backlog. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users can successfully log into the Signifyd Console and view processed orders. - Orders Sent: Sent order are being received and queued for processing. - Order Review: Submitted orders are successfully processed for review. - Order Retrieval: Order status information is available via API on all processed orders. - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. - Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.