Signicat incident

Incident on 3rd party service - eHerkenningen - KPN and Reconi

Minor Resolved View vendor source →

Signicat experienced a minor incident on April 3, 2026 affecting eHerkenning, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 08:21 AM UTC
Resolved
Apr 03, 2026, 10:22 AM UTC
Duration
2h 1m
Detected by Pingoru
Apr 03, 2026, 08:21 AM UTC

Affected components

eHerkenning

Update timeline

  1. monitoring Apr 03, 2026, 08:21 AM UTC

    An incident is currently affecting eHerkenningen Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.

  2. monitoring Apr 03, 2026, 09:49 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Apr 03, 2026, 10:04 AM UTC

    We are seeing a return to Operational status. We will continue to monitor to ensure stability.

  4. resolved Apr 03, 2026, 10:22 AM UTC

    This incident has been resolved.