SignatureRX incident

Critical Downtime

Minor Resolved View vendor source →

SignatureRX experienced a minor incident on December 2, 2024 affecting SignatureRx App, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2024, 10:39 AM UTC
Resolved
Dec 02, 2024, 12:08 PM UTC
Duration
1h 29m
Detected by Pingoru
Dec 02, 2024, 10:39 AM UTC

Affected components

SignatureRx App

Update timeline

  1. investigating Dec 02, 2024, 10:39 AM UTC

    degraded service

  2. investigating Dec 02, 2024, 10:40 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 02, 2024, 12:01 PM UTC

    The issue has been fixed and we are currently monitoring the situation

  4. resolved Dec 02, 2024, 12:08 PM UTC

    This incident has been resolved.