SignalPath incident

Accounts Receivable and Accounts Payable data may be stale

Minor Resolved View vendor source →

SignalPath experienced a minor incident on July 14, 2022 affecting TrialPath, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2022, 06:46 PM UTC
Resolved
Jul 14, 2022, 08:12 PM UTC
Duration
1h 26m
Detected by Pingoru
Jul 14, 2022, 06:46 PM UTC

Affected components

TrialPath

Update timeline

  1. investigating Jul 14, 2022, 06:46 PM UTC

    The SignalPath Finance application may display stale accounts receivable and accounts payable data. We are working to identify the cause of the issue.

  2. monitoring Jul 14, 2022, 06:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 14, 2022, 08:12 PM UTC

    This incident has been resolved.