SignalPath incident

Intermittent issue logging into SignalPath

Critical Resolved View vendor source →

SignalPath experienced a critical incident on September 27, 2022 affecting API and TrialPath and 1 more component, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2022, 03:21 PM UTC
Resolved
Sep 27, 2022, 06:23 PM UTC
Duration
3h 1m
Detected by Pingoru
Sep 27, 2022, 03:21 PM UTC

Affected components

APITrialPathInsights

Update timeline

  1. investigating Sep 27, 2022, 03:21 PM UTC

    We are investigating an issue where logging into the SignalPath app is failing intermittently

  2. monitoring Sep 27, 2022, 04:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 27, 2022, 06:23 PM UTC

    This incident has been resolved.