SignalPath incident

SignalPath application may be inaccessible

Critical Resolved View vendor source →

SignalPath experienced a critical incident on April 14, 2023 affecting API and TrialPath and 1 more component, lasting 6h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2023, 12:32 PM UTC
Resolved
Apr 14, 2023, 06:47 PM UTC
Duration
6h 15m
Detected by Pingoru
Apr 14, 2023, 12:32 PM UTC

Affected components

APITrialPathInsights

Update timeline

  1. investigating Apr 14, 2023, 12:32 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 14, 2023, 01:31 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 14, 2023, 02:12 PM UTC

    The application is currently accessible. We will monitor the application while we continue to investigate root cause

  4. monitoring Apr 14, 2023, 03:29 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 14, 2023, 06:47 PM UTC

    This incident has been resolved.